Client Opportunity: Update fulfillment services to increase quality, lower overhead, and overhaul operating processes to increase inventory performance.
Frontier Media Action Items:
- Identified and negotiated a 3rd party fulfillment solution
- Coordinated inventory transition across the United States without disrupting customers or a single dollar of realized revenue
- Established new management processes and inventory forecasting models
- Trained Client’s staff to take over daily processes
End Result: Within 60 days of project proposal Frontier Media successfully accomplished the project. It is estimated that we saved the client over $200,000 in 2016 and lifted customer satisfaction rating.